Real-time monitoring of SLAs for Microsoft online services
Nebula is a powerful solution designed to help companies monitor service levels, detect disruptions, contract compliance data and automatically calculate impact and compliance.
Complete SLA Calculation Automation
Nebula analyzes millions of events to precusely determine resource uptime and downtime
Daily and On-Demand
Nebula performs the SLA calculation every 24 hours and upon the closure of a service disruption report.
Compliant with EU Regulations
Integration for real time alerting and monitoring
Nebula integrates data from Microsoft Service Health and internal tickets for specific real-time alerting and monitoring
Real time notifications
Nebula immediately notifies you of any status changes in your resources, enabling you to perform the necessary checks.
Ticketing Overview
Coming soon
Multi-Cloud Support
Nebula will monitor various cloud providers, ideal for companies with complex infrastructures
Multi-Cloud Integration
Nebula will extends its capabilities to support comprehensive monitoring across multiple cloud providers and critical suppliers.
Discover Nebula AI based Features
Coming soon
Chat with your data
Engage with a virtual assistant that provides intelligent analyses based on your dashboard activity, delivering deeper insights into your business performance.
Generative Reporting
Generate customize reports ensuring compilance with relevant regulations.
What to expect
Nebula will help your organization stay ahead of EU compliance regulations
Save time
97%
Analysis time reduction
Coverage
100%
Azure resources and online services
Control
100%
Malfunctions / incident analyzed and controlled
Target
Designed to meet the needs of two segments
IT Technical Teams
They use Nebula to monitor and manage SLAs daily, configuring data access and handling incident alerts.
Compliance and Audit Teams
They use the platform to generate reports and ensure regulatory compliance, primarily accessing dashboards and predefined reports.
Step 1
Get your Licence
Go to the Microsoft Store and purchase the Nebula license
Step 2
Create your account
Start the guided setup of your provider. If you need additional support, refer to the Setup Guide
Step 3
Installation Guide & License
Customize your team members' roles and start using the platform
Step 4
Start monitoring all SLAs
After 30 days you wull have full visibility to monitor your SLA
Contact Us
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FAQ
Nebula is an automated computing platform for real-time alerting and monitoring of SLAs related to integrated cloud services. It enables IT teams to calculate and monitor the status of service providers on a daily basis, flagging potential downtimes, while also allowing compliance teams to generate detailed reports to ensure adherence to the European DORA regulation.
After the first login, the admin will need to configure their providers. For Azure, the setup includes an initial step where the admin must input their Azure credential details. Next, they must synchronize resources and finally, they need to access Azure to download the resource states. This last step can be performed at any time but is essential to activate the calculation of contractual SLAs.
Nebula calculates contractual SLAs daily to ensure the service is maintained within the limits set by the contract. Following the resolution of a reported issue, the system recalculates the SLA considering the 30 days prior to the resolution. If the reported issue has indeed caused an SLA breach, it will be flagged with a red indicator. If an SLA breach occurs but the issue was never reported, a yellow indicator will appear on the homepage.
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